Metal and steel deliveries to your door

Country roads

A GPS might be enough to get you around the big smoke, but for our drivers in rural areas, a GPS will only get you so far.

Our Orange customers now know Andrew Broome as the smiling face that greets them at the sales counter when they enter the store… however most customers have already met Andrew during his stint as our rural delivery driver.

He’s made steel deliveries all over the central west region so he understands the challenges of country roads.

And from his delivery experience, he knows the right questions to ask customers about their delivery sites now that he is in the sales role.

City streets

For Brian Wall, our Blacktown Store truck driver, the experience of navigating the city streets presents a different challenge to the long stretches of open road in the rural areas.

Brian explains:

“The traffic doesn’t worry me, but there have been so many changes around the city with the trams and the addition of new one-way streets. But the views around the city are one of the best parts of the job. One of my favourite spots is Garden Island – the views of the city and the harbour are beautiful.

Often, I will do multiple deliveries to the same location and I really enjoy seeing the progress of our customers’ projects.

Smooth steel deliveries

There are some things we can’t control – like the traffic and weather – but we do our best to fulfil your order with no fuss and bother.

Each truck is fitted with a crane so we can unload it quickly and easily.

To help us ensure smooth steel deliveries, there are a few things you can do to help.

“Obviously it helps if we have really good directions or mud maps so we can easily find the property,” says Andrew.

“We always call the customer before we head out to check where they want us to leave the order. It helps if the customer knows where they want the order to be delivered on their property and moves any vehicles etc that may be blocking access.”

“I’m quite surprised at how many houses don’t have a number,” adds Brian.

“Sometimes I know I’m on the right street, but it’s really difficult to locate the house for the delivery. It’s also really helpful if I know where to leave the order if the customer isn’t going to be home.”